The Center for People With Disabilities

Jobs/Volunteer

Jobs

1) Home Health Intake/Scheduler

JOB TITLE:  Home Health Intake/Scheduler

FLSA/EMPLOYEE STATUS:  Full-Time; Non-exempt

Summary:

The Home Health Intake/Scheduler performs scheduling activities for both licensed and non-licensed staff that facilitate CPWD Home Health Operations.  These activities include coordination of employee schedules in order to accommodate consumer needs.  Responds to all new Home Health service inquiries and process intake information.  Provides administrative support for the Home Health Administrator, Director of Nursing/Clinical Manager, and Home Health Operations Manager.  Performs visits as a backup caregiver, as needed.

Essential Duties and Responsibilities

  • Maintain schedule for service requested and provided to CPWD consumers for Certified Nursing Assistants (CNA), Personal Care Providers (PCP), Homemakers (HMK), and IHSS (In-Home Support Services).
  • Arrange staffing for consumer visits within employees’ established preferences and availability.
  • Ensure all schedules for consumers are complete and no visits are missed.
  • Set up staff schedules one month in advance.
  • Continuously monitor schedule on a daily basis to ensure accuracy, that they are given to staff and consumers, and that they are delivered to the consumers’ homes in a timely manner.
  • Monitor and track accuracy of timesheets and subsequent pay checks.
  • Ensure all CNA on-call slots are covered.
  • Fill gaps in schedule by performing CNA or HCBS visits, as needed and directed by Operations Manager.
  • Report problems in scheduling to the Administrator and Operations Manager.
  • Provide appropriate notification of schedule changes to staff, consumers, supervisor, and others as appropriate.
  • Assign staff to consumers as directed by care plan and service request.
  • Respond to all new inquiries for Home Health services.
  • Assist department with clerical work including but not limited to filing, maintaining paper records, addressing/stamping envelopes, thinning charts, closing out discharge charts, and making copies.
  • Work cooperatively with Operations Manager to coordinate activities within the CNA/HCBS programs.
  • Compile paperwork packets (i.e., annual paperwork or recertification packets).
  • Maintain awareness of federal and state regulations related to the skilled Home Health and HCBS programs, within the scope of the position.
  • Ensure federal and state rules and regulations relevant to the tasks and responsibilities of the position are followed.
  • Establish and maintain effective channels of communication, including effectively resolving consumer complaints and issues regarding scheduling.
  • Maintain professional and respectful interactions with all staff and consumers.
  • Notify Administrator of consumer/personnel disputes or issues.
  • Understand and comply with all HIPAA regulations. Ensure and oversee strict client healthcare record privacy and confidentiality.
  • Work independently, schedule and manage personal workload, and recognize when there is a need for approval or support from supervisor.
  • Gain an understanding of IL Philosophy and CPWD’s mission, vision and programs to be able to communicate them to consumers and community organizations.
  • Participate in CPWD staff meetings, HH program meetings, and staff trainings.
  • Perform other duties, as assigned.

QUALIFICATIONS:

  • At least two years of administrative experience in the home health environment or related field.
  • Thorough knowledge of home healthcare service design and delivery.
  • Current Colorado CNA license.
  • Successful completion of CNA skills checklist.
  • Proficiency with MS Office, Google Suite, other common computer programs, and all forms of electronic communication.
  • Ability to take direction well and work cooperatively with others in the agency.
  • Ability to be organized, detail oriented, and deal with multiple tasks effectively and efficiently.
  • Exceptional customer service and problem-solving skills.
  • Ability to communicate effectively orally and in writing.
  • Ability to empower consumers to take charge of their care and teach attendant management skills to consumers.
  • Ability to work evenings/weekends when needed to backfill CNA visits.
  • Current CPR certification.
  • Current TB screening and Flu vaccine documentation.
  • Current driver’s license, insurance, clean driving record, and reliable transportation.
  • Must successfully pass background check(s).

PREFERRED QUALIFICATIONS:

  • CPR and First Aid certified.
  • Familiarity with medical health record electronic systems.
  • Familiarity with Medicaid home health regulations.
  • Bilingual English/Spanish.
  • Experience with working with people with disabilities.
  • Personal experience with a disability is a huge advantage!
  • Exposure to Independent Living Philosophies and best practices in the IL community.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS:

  • Office environment requiring ongoing computer use and an extended amount of time sitting or standing.
  • Ability to lift/move 50 pounds, bend, and kneel.
  • Expected to use proper body mechanics and safety equipment (training provided).
  • Local and regional travel.
  • Must have a reliable automobile and be able to travel regionally in all weather conditions; may encounter uneven footing, road hazards, and unpredictable weather in performing field duties.

CPWD is an Equal Opportunity Employer
Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

HOW TO APPLY:  Please submit a résumé and cover letter to [email protected] explaining why you are a strong candidate for this position.  We look forward to hearing from you!

2) Home Health Administrator

JOB TITLE: Home Health Administrator
FLSA/EMPLOYEE STATUS:  Full-Time; Exempt

OUR IDEAL CANDIDATE:

  • Possess the skills and experience of a director-level position, including demonstrated communication and delegation skills, effective and inspirational leadership, and business acumen. 
  • Has 5+ years of experience in healthcare management.
  • Has a bachelor’s or a master’s degree in a related field. 
  • An RN license would be desirable
  • Possesses a comprehensive understanding of the home health industry, and ideally the healthcare continuum, including knowledge of different healthcare payers and providers.

SUMMARY:
Oversees the Home Health and Adult Day programs.  This salaried position is a part of CPWD’s Executive Leadership Team and is responsible for contributing in that capacity by making strategic and departmental decisions, while acting as the liaison between Executive Leadership Team and the operations teams of CPWD’s Home Health and Adult Day departments.  Provides the leadership, management and vision necessary to ensure the Home Health department and the Day Program have the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the departments and ensure financial strength and efficiency.

Responsible for the overall operation of the Home Health department, including setting and maintaining the culture of the department, overseeing the department’s goals and objectives, contributing to the department strategy, ensuring staff accountability and leading the business development of the program, as well as implementing and evaluating Home Health services.  Ensures all Home Health services meet existing standards of care for each discipline of service provided.  Responsible for ensuring all Home Health and Adult Day activities comply with applicable local, state, and federal laws and regulations. 

Essential Duties and Responsibilities:

  • Direct and coordinate the administration of the Home Health and the Adult Day departments.
  • Create the vision, strategy and goals for the departments in partnership with the Executive Director, and lead the departments toward achieving and maintaining them.
  • Develop mutually supportive relationships with all other CPWD programs and departments, ensuring an effective organization-wide cross-referral process.
  • Nurture and maintain positive morale, create a collaborative culture, and foster a team approach with Home Health staff, as well as the other CPWD programs.
  • Provide day-to-day leadership and management to the departments that is aligned with the mission, vision, and values of the agency.
  • Cultivate constructive relationships with the medical staff and Professional Advisory Board.
  • Motivate, lead, supervise, and evaluate a high-performance management team.
  • Serve as the Home Health champion to design and implement process improvement systems.
  • Measure the ongoing effectiveness of all Home Health department processes, providing timely, accurate and complete reports on the operating condition of the department.
  • Represent the agency with consumers, employees, business partners, and within the community.
  • Build strong relationships with healthcare payers, providers, and referring partners.
  • Maintain, develop, and grow existing lines of business.
  • Identify and implement new business opportunities to achieve growth goals and diversify revenue sources.
  • Apply creative strategies to conceptualize and implement Home Health department forward-thinking goals, creating new business models for achieving high levels of sustainable growth.
  • Assist with resolving home healthcare consumer and employee conflicts.
  • Partner with the Clinical Manager to ensure overall and individual compliance with state, federal and consumer regulations and standards for the Home Health and Adult Day programs. Ensure the quality and appropriateness of services as well as their availability, and ensure appropriate staffing to meet consumer care needs.
  • Ensure department compliance with all HIPAA regulations.
  • Develop and oversee the department budget in partnership with the Executive Director and Director of Operations, including accountability for meeting goals and expected performance.
  • Closely monitor any direct report responsible for quality control.
  • Travel regionally and occasionally nationally, as needed
  • Participate in Statewide conversations and advisory boards relevant to new rules, regulations, and legislation impacting the Home Health services.
  • Participate in CPWD staff meetings, program meetings, and staff training activities.
  • Cover on-call rotation as needed (if applicable).
  • Perform other duties, as assigned.

Oversight of Adult Day Program:

  • Partner with Clinical Manager to ensure overall and individual compliance with state and federal regulations and standards.

QUALIFICATIONS:

  • Bachelor’s degree in healthcare administration or related field, or equivalent experience.
  • A licensed physician, registered nurse or other licensed professional, or proven experience and education in health service administration.
  • At least three to five years of senior-level healthcare management, health service administration, or closely related operational experience.
  • Evidence of successful turnaround management, including culture change and team-building.
  • Presents as a role model of team behavior with proven ability to build and lead strong teams.
  • Strong acumen for networking and developing relationships with home health agencies and home health policy makers, along with healthcare payers and providers.
  • Proven ability to develop new business lines and implement strategic growth plans.
  • Strong understanding of the clinical and the business side of Home Health administration.
  • Strong knowledge of changes in Medicare/Medicaid rules, including Conditions of Participation.
  • Strong knowledge of federal and state home health regulations.
  • Exceptional written and oral communication skills with the ability to manage delegation.
  • Proficiency with MS Office, Apple, Google Suite, and other common computer programs.
  • Must meet the minimum training requirements approved by the State Department.
  • Valid driver’s license, insurance, clean driving record, and reliable transportation.
  • Must successfully pass background checks.

PREFERRED QUALIFICATIONS

  • Personal experience with disability is a huge advantage!
  • Master’s degree in healthcare management or business administration.
  • Experience with using Electronic Medical Records (EMR).
  • Exposure to Independent Living Philosophies, and best practices in the IL community.
  • Ability to positively influence policies and legislation that impacts people with disabilities using home health services.
  • Collaborative and empowering management style assuming positive intent in work interactions.
  • Innate emotional intelligence with the ability to lead inspirationally and hold self and others accountable.
  • Works with mindfulness, without prejudgment, with the ability to assess situations and staff skill sets before acting.
  • Understands the difference between the medical model and Independent Living model for delivering services to people with disabilities.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS:

  • Office environment requiring an extended amount of time sitting or standing, and computer use.
  • Able to work out of all CPWD office locations, as needed.
  • Some regional and national travel may be required.

CPWD is an Equal Opportunity Employer
Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

HOW TO APPLY:  Please submit a résumé and cover letter to [email protected] explaining why you are a strong candidate for this position.  We look forward to hearing from you!

Volunteer

1) Volunteer / Front Desk Support - Longmont Office

CPWD is currently seeking a volunteer to provide support to the Center for People with Disabilities staff and consumers in our Longmont Office at 615 N. Main Street.

Position Summary: Maintains a positive and friendly organization image by acting as the first line of contact to visitors, consumers, and vendors.  Also, provide administrative functions and support to Longmont staff.

Tasks this volunteer may be asked to assist with include:

  • Answering the phones and connecting callers to CPWD Staff
  • Maintaining a regular yet flexible schedule to help ensure two individuals are in the office at all times
  • Effectively communicating verbally and in writing with all our consumers (bilingual English/Spanish strongly preferred)
  • Welcoming and greeting consumers and community members who visit our office
  • Sorting mail and providing reminder calls to consumers about upcoming meetings or events
  • Working closely with our CPWD staff

The ideal volunteer would have: strong interpersonal skills; communication skills; technology skills that include: basic computer skills, phone skills and familiarity with a multifunction copier; strong customer service skills; ability to stay calm under pressure; ability to honor our confidentiality policy and would be highly responsible.

If interested in learning more about this volunteer position, please contact:

Diane Groff, Longmont Office Manager
303-772-3250 Ext. 252
[email protected]

2) Volunteer Coordinator

Unpaid Volunteer Coordinator Needed!

About You:

You’re someone who cares about making a difference. You’re patient, kind, and self-motivated. You communicate well, with both sensitivity and respect.

Position summary:

This is a volunteer-based position that will create and maintain the volunteer program for CPWD. The Volunteer Coordinator will recruit, orient, train, and oversee volunteers to meet the needs of the organization. Responsible for organizing and scheduling orientations for new volunteers, and assisting with development of personnel policies and procedures.  Oversee special projects and perform other tasks, as assigned.

Schedule:

This position can have a flexible schedule. You could work either part- or full-time, eight or more hours a week.

Duties and Responsibilities:

  • Assess volunteer needs at CPWD and develop partnership with volunteer programs at Foothills United Way (Volunteer Connection) and Mile High United Way
  • Generate appropriate volunteer opportunities and role descriptions, based on the needs at CPWD
  • Raise staff awareness of the role and the function of volunteers
  • Conduct and/or arrange volunteer orientation and training
  • Monitor, support, motivate and accredit volunteers, and their work
  • Organize and participate in volunteer recognition programs and special events

Required skills and capabilities

  • Relevant volunteer coordination position
  • Knowledge of volunteer program processes and best practices
  • Strong ability in using MS Office (MS Word, MS Excel and MS Powerpoint) and Google applications
  • Outstanding communication and interpersonal skills
  • Ability to handle data with confidentiality
  • Excellent organizational, time management and planning skills
  • Proven project management skills
  • Demonstrated capability to conduct one’s self in a calm and professional demeanor when dealing with difficult situations
  • Demonstrated capability to effectively communicate orally and in writing
  • Demonstrated capability of problem solving
  • Ability to work well with a diverse group of staff and volunteers
  • Ability to work effectively under pressure and with frequent interruptions
  • Ability to travel between CPWD offices, as needed

Preferred education and experience:

  • Bachelor’s degree or related field and/or equivalent experience
  • Experience in volunteer coordinating and project management
  • Personal experience with disability is strongly preferred; people with disabilities are encouraged to apply

How to apply:

Please submit a resume and cover letter to [email protected] explaining why you are a good fit for this position. We look forward to hearing from you!

CPWD is an Equal Opportunity Employer

ABOUT CPWD

The Mission of the Center for People with Disabilities is to provide resources, information and advocacy to assist people with disabilities in overcoming barriers to independent living. CPWD’s goal is an integrated community that equally welcomes all members. The Center for People with Disabilities works so that people with disabilities may live independently. We believe that there is nothing more disabling than pity. The CPWD team is a group of down-to-earth people who are passionate about what they do.

Definition of a Center for Independent Living

Centers for Independent Living (CILs) are consumer-controlled, community-based, cross-disability, nonresidential, private, nonprofit agencies; designed and operated within local communities by individuals with disabilities.  Centers require 51% of staff be persons with disabilities as well as 51% of Board of Directors be persons with disabilities.  CILs provide an array of independent living services, including the core services of information and referral, independent living skills training, peer counseling, and individual and systems advocacy. (http://www.ed.gov/programs/cil/index.html).

Thank you to our approximately 30 Home Health Staff: CNAs, RNs, Skilled Staff, Homemakers and PCPs

In an independent living environment, people with disabilities have more control and choice over their lives, more freedom to reach for their full potential, and more opportunity to integrate with community.

1675 Range Street
Boulder Colorado 80301

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