
Disability Etiquette Training
CPWD offers comprehensive training programs designed to provide you with the knowledge and tools needed to foster inclusivity and accessibility.
Programs Offered
Disability Etiquette 101
Understanding disability etiquette and accessibility, while exploring essential topics such as:
Ableism
ADA definitions
Person-first language
Accessibility of programs
Effective communication
Service animals.
-
Emergency Planning and Preparedness Basics for People with Disabilities
-
Basic ADA and Service Animal Overview
-
Social Security Benefits 101
-
An Introduction to Independent Living Philosophy
-
The History of Disability Rights and Centers for Independent Living Self-Advocacy 101
-
Keeping the Roof Over Your Head – Self-advocacy training in service to tenant/landlord relations

Low Vision Specific Workshops
Options for Getting There
Exploring transportation options
Low-Vision Basics for Caregivers
Covers the basic causes of low-vision including a low-vision simulation exercise
How Can I Help
A workshop for family members and care providers who work with individuals with low-vision
Introduction to Assistive Technology for Individuals with Low Vision
Pricing Options
Corporate / For-Profit Pricing
Standard Training Package
$1,000
1 hour session
Standard materials and handouts
Up to 30 participants
Enhanced Training Package
$1,500
2-hour session
Customized materials
Up to 50 participants
Post-training Q&A session
Comprehensive Training Package
$2,300
3 hr (two 1.5 hour parts w/ break)
Fully customized content tailored to specific needs
Unlimited participants
Post-training consultation and support
Nonprofit (501c3) Pricing
Standard Training Package
$750
1 hour session
Standard materials and handouts
Up to 30 participants
Enhanced Training Package
$1,200
2-hour session
Customized materials
Up to 50 participants
Post-training Q&A session
Comprehensive Training Package
$2,000
3 hr (two 1.5 hour parts w/ break)
Fully customized content tailored to specific needs
Unlimited participants
Post-training consultation and support
DEI Task Force
Emergency Family Assistance Association (EFAA)
“The Disability Etiquette Training was valuable in helping the staff at Emergency Family Assistance Association (EFAA) identify areas for improvement and refine our approach to accessibility. One important takeaway was the emphasis on asking if someone needs help before offering assistance, which fosters respect and gives individuals more control. We’ve become more mindful of our language and interactions, particularly when working with participants and colleagues who have disabilities.
The training prompted us to reassess some aspects of accessibility in our office, such as offering surveys in larger fonts, improving signage, and reviewing the layout of our food bank. It also clarified distinctions around service animals and emotional support animals, which has been helpful in our day-to-day operations.
While we were already working toward inclusivity, this training has helped us focus on areas where we can continue making improvements. We look forward to ongoing discussions and actions to enhance accessibility at EFAA.”

Apply to request a free Training!
CPWD can provide a limited number of trainings free of cost to partner organizations with aligned missions.