Disability Etiquette Training

CPWD offers comprehensive training programs designed to provide you with the knowledge and tools needed to foster inclusivity and accessibility.

Programs Offered

Craig Towler, CPWD's Community Organizer, sits with a group of staff members from EFAA for a Disability Etiquette Training course.

Disability Etiquette 101

Understanding disability etiquette and accessibility, while exploring essential topics such as:

 

  • Ableism

  • ADA definitions

  • Person-first language

  • Accessibility of programs

  • Effective communication

  • Service animals.

  • A woman sits on a couch with a doctor reviewing a medical chart. To their right is a wheelchair.

    Emergency Planning and Preparedness Basics for People with Disabilities

  • A white dog wearing a Service Dog harness stands next to his owner who is a wheelchair user.

    Basic ADA and Service Animal Overview

  • A chalk board has the words Social Security Disability Benefits written on it. Next to it is a stethoscope.

    Social Security Benefits 101

  • A group of consumers and a group leader play a game together during one of CPWD's Peer Skills Training groups.

    An Introduction to Independent Living Philosophy

  • A black and white image shows two people in the street carrying a large banner that reads "Center for Independent Living Berkeley."

    The History of Disability Rights and Centers for Independent Living Self-Advocacy 101

  • A woman who is a wheelchair user sits in her kitchen, looking out the window while drinking a cup of coffee.

    Keeping the Roof Over Your Head – Self-advocacy training in service to tenant/landlord relations

Low Vision Specific Workshops

Options for Getting There

Exploring transportation options

Low-Vision Basics for Caregivers

Covers the basic causes of low-vision including a low-vision simulation exercise 

How Can I Help 

A workshop for family members and care providers who work with individuals with low-vision

Introduction to Assistive Technology for Individuals with Low Vision

Pricing Options

Corporate / For-Profit Pricing

Standard Training Package

$1,000

  • 1 hour session

  • Standard materials and handouts

    Up to 30 participants

Enhanced Training Package

$1,500

  • 2-hour session

  • Customized materials

  • Up to 50 participants

  • Post-training Q&A session

Comprehensive Training Package

$2,300

  • 3 hr (two 1.5 hour parts w/ break)

  • Fully customized content tailored to specific needs

  • Unlimited participants

  • Post-training consultation and support

Nonprofit (501c3) Pricing

Standard Training Package

$750

  • 1 hour session

  • Standard materials and handouts

    Up to 30 participants

Enhanced Training Package

$1,200

  • 2-hour session

  • Customized materials

  • Up to 50 participants

  • Post-training Q&A session

Comprehensive Training Package

$2,000

  • 3 hr (two 1.5 hour parts w/ break)

  • Fully customized content tailored to specific needs

  • Unlimited participants

  • Post-training consultation and support


DEI Task Force

Emergency Family Assistance Association (EFAA)

“The Disability Etiquette Training was valuable in helping the staff at Emergency Family Assistance Association (EFAA) identify areas for improvement and refine our approach to accessibility. One important takeaway was the emphasis on asking if someone needs help before offering assistance, which fosters respect and gives individuals more control. We’ve become more mindful of our language and interactions, particularly when working with participants and colleagues who have disabilities.

The training prompted us to reassess some aspects of accessibility in our office, such as offering surveys in larger fonts, improving signage, and reviewing the layout of our food bank. It also clarified distinctions around service animals and emotional support animals, which has been helpful in our day-to-day operations.

While we were already working toward inclusivity, this training has helped us focus on areas where we can continue making improvements. We look forward to ongoing discussions and actions to enhance accessibility at EFAA.”

Apply to request a free Training!

CPWD can provide a limited number of trainings free of cost to partner organizations with aligned missions.